Privacy Policy
Last Updated: 16/08/2024

1. Introduction

Welcome to Shaper Retreats! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.shaperretreats.com, and use our services.

2. Information We Collect

We collect information you voluntarily provide us when you register on the website, make a purchase, sign up for our newsletter, or interact with us in other ways. This information may include:

Personal Information: Name, email address, phone number, billing address, payment information, and other contact details.
Demographic Information: Age, gender, and interests.
Transaction Information: Details about purchases you make and the payment method you use.
Technical Data: IP address, browser type, device information, and other information collected automatically when you visit our website.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: To process your bookings, send you confirmations, and manage your participation in our retreats.
To Communicate with You: To send you updates, promotional materials, and newsletters you’ve subscribed to.
For Marketing: To personalize and enhance your experience with tailored content and offers.
For Analytics: To understand how our website is used and to improve our services.
To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us to improve the performance of our website and provide a better user experience.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your language or region) and provide enhanced features.
Targeting/Advertising Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.
Analytics and Customization Cookies: We use Google Analytics and other third-party analytics providers to help understand how our website is being used and how we can improve it.

Managing Cookies: You can control and manage cookies through your browser settings. However, please note that disabling cookies might affect the functionality of our website. For more detailed information on managing cookies, you can visit www.allaboutcookies.org.

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

6. Data Security

We use a variety of security measures, including encryption and authentication tools, to help protect your personal information. While we strive to protect your information, we cannot guarantee the security of any information you transmit to or from our website, and you do so at your own risk.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal information.
Right to Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided at the end of this privacy policy.

9. International Data Transfers

Your information, including personal information, may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our services, you consent to the transfer of your information to these servers.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new privacy policy on our website and updating the "Last Updated" date at the top of this policy.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Shaper Retreats
Email: go@shaperretreats.com

Privacy Policy Last Updated: 16/08/2024